Shipping Policy

Thank you for choosing YNKS! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

International Shipping:

  • We cannot control customs delays and are not responsible for them.
  • Tracking information will be provided as soon as it is available.

Estimated Shipping Times (excluding weekends/holidays):

  • USA: 7-16 business days (tracking available).
  • Rest of the world: 7-21 business days (tracking availability varies).

Delayed Delivery:

  • Rarely, packages may take longer than expected.
  • If there are no tracking updates for 30-60 business days, we will send a new package.
  • Delays may occur during busy seasons like holidays (November-December) or promotions.

Processing Time vs. Shipping Time:

  • Processing Time: 4-6 business days (includes checking, packing, and forwarding).
  • Shipping Time: Starts after processing is complete.
  • You’ll receive an email with tracking info once shipped.
  • Processing may take longer during holidays or busy times.

Canceling an Order:

  • Orders can only be canceled within 30 minutes of placement.
  • Email us immediately at (your store's email) to request cancellation.

Unclaimed Orders:

  • We are not responsible for packages returned due to incorrect, insufficient, or refused addresses.
  • If you notice an error in your address, email us immediately with the correct details.
  • Address changes cannot be made after the order is processed.

Refund Policy:

  • Refunds are generally not offered as shipping times and product details are provided upfront.
  • If a product arrives damaged, send clear photos of the product, packaging, and your details for resolution.

Custom/Duty Fees:

  • Customers are responsible for customs fees.
  • Customs agents may occasionally delay package delivery.

Separate Packages:

  • Orders may be split into multiple shipments due to:
  • Back-ordered items.
  • Weight restrictions.
  • Different warehouse locations.

Holiday Season:

  • Shipping may take longer during October-December due to high demand.
  • We guarantee your items will arrive and appreciate your patience.

Thank you for shopping with us!